FAQs

Thank you for being green! Your e-ticket will be emailed to you closer to the event. You will also receive important information to help make your Carols experience as enjoyable as possible including a map and transport tips.

Yes! This year, The Festive Lawn is a huge, free, and non-ticketed area where you can enjoy the show. Bring your picnic along or enjoy the many food options available, and get in early to secure your spot. The pre-show entertainment and action on the ground start in the afternoon. Bring your friends, family, and Christmas cheer on Saturday, December 20th, at The Domain, Sydney, for Australia's most magical Christmas celebration.

If you prefer convenient reserved seating up closer to the stage, take advantage of the limited reserved seating available to purchase through Ticketbooth. Hurry, seats sell out!

- The famed Diamond Package – A fully catered experience with premium cushioned seating in a prime viewing position, a bottle of champagne/wine and your own concierge to look after you.

- Premium Reserve Seats: You'll see the stars of song, stage and screen, spectacular fireworks (and maybe even snow), Enjoy a pop-up boutique bar and delicious food vendors while enjoying the comfort and convenience of your very own reserved beach chair right up the front!

- TinselTown (To Be Announced)

GET YOUR TICKETS HERE

There is no 'pick up' point as all surrounding roads are closed at 9pm to allow safe public egress.

There is a designated 'drop off' area located in Hospital Road, entering off Art Gallery Road. The drop off area is to be used by any vehicle that is dropping off patrons attending the event; including taxis, ride sharing services, hire cars and public patrons. The maximum time limit for the vehicles is 1 minute. No vehicles are permitted to park in the zone at any stage.

There are limited reserved limited mobility seats available in the reserved seating area. There is also a Priority Access general admission lawn available. Tickets to this lawn are free but capacity is limited. To book your ticket and for any enquiries please go to Ticketbooth.

Please respect the beautiful environment of The Royal Botanic Gardens while you are enjoying Carols. We ask that you take your rubbish with you or use the rubbish bins provided when leaving the Gardens.

Announcements for 2025 will be made later this year! To be the first to know join the Carols Club! Subscribe